porem 18 Posted February 26, 2017 Report Share Posted February 26, 2017 (edited) As result of chatbox, i am starting this. problem: There are some wild massive lagspikes appearing. Game is running fine, with low ping and everything, but time to time there is like 5+s lag, sometimes with dc. Its not new, but these were more like rare thing and its getting worse lately Happened to me on main and alt proxy. Next time i will try post when and where atleast edit: I know its not exactly bug, but no idea where to post this better :] Edited February 26, 2017 by porem Link to post Share on other sites
Gogita 55 Posted February 26, 2017 Report Share Posted February 26, 2017 Can u give me more info about what exactly i can do/post/say/share in order to "prove" my lagspikes and help GM's with solving the problem, in general im not much familiar with connections so a bit of a help would be appreciated Link to post Share on other sites
Emca 306 Posted February 26, 2017 Report Share Posted February 26, 2017 Hi, if you really experience such problems, open command line and run ping 81.0.234.187 -t Then, if you experience some lag, make a screenshot of that ping... Link to post Share on other sites
Lumea 2 Posted February 26, 2017 Report Share Posted February 26, 2017 Does this work with freezes too? Link to post Share on other sites
Aleaiactaest 5 Posted February 26, 2017 Report Share Posted February 26, 2017 Bolo to večer, nejak mezi 21:00 až 23:00 na maine, Boli to 10-20s freeze a nie lagy, takže ping stím nič nemusí mať. Sami uznajte, že ste sa včera tešili 1100 hračom (alebo to boli len chary?). Možno za to môže massové pvp. Link to post Share on other sites
Emca 306 Posted February 26, 2017 Report Share Posted February 26, 2017 If it was freeze and not lag, it's purely client computer problem - just be patient (it freezes when it swaps or loads something from disk) OR buy more RAM (8 GB is good, 16 GB is better) and solid state drive... With 16 GB RAM and decent SSD I get almost no freezes and when I get one, it's shorter than half a second... Link to post Share on other sites
Aleaiactaest 5 Posted February 26, 2017 Report Share Posted February 26, 2017 Tak to máš lagy a ne freezy. A neni vám divné, že sa ozvalo naraz viac ludí? Já mam 8GB ramku a z toho nevim co všetko pustené + dve okna a ramka je využitá na 50%. To neni klientom, to je serverom. Len treba to odsledovať a zistiť kde to hapruje. Link to post Share on other sites
Grifus 0 Posted February 26, 2017 Report Share Posted February 26, 2017 23 minutes ago, Emca said: If it was freeze and not lag, it's purely client computer problem - just be patient (it freezes when it swaps or loads something from disk) OR buy more RAM (8 GB is good, 16 GB is better) and solid state drive... With 16 GB RAM and decent SSD I get almost no freezes and when I get one, it's shorter than half a second... Mam ssd, 16gb ram a stejne se hra zasekava i me. Nejenom lagy )ktery proste prisuzuju spatnemu sitovemu kodu teto starsi hry) ale primo zamrznuti na tech X sekund jak se to delo vsem vcera. Link to post Share on other sites
Myrthe 0 Posted February 26, 2017 Report Share Posted February 26, 2017 59 minutes ago, Emca said: If it was freeze and not lag, it's purely client computer problem - just be patient (it freezes when it swaps or loads something from disk) OR buy more RAM (8 GB is good, 16 GB is better) and solid state drive... With 16 GB RAM and decent SSD I get almost no freezes and when I get one, it's shorter than half a second... My whole clan + people on discord + some other friends experienced freezes of 10 seconds yesterday at the exact same time. That can't be attributed to client side. Even people in hero voice were talking about it. Is there anything we can do to help you find the issue? Link to post Share on other sites
Gogita 55 Posted February 26, 2017 Report Share Posted February 26, 2017 1 minute ago, Myrthe said: My whole clan + people on discord + some other friends experienced freezes of 10 seconds yesterday at the exact same time. That can't be attributed to client side. Even people in hero voice were talking about it. Is there anything we can do to help you find the issue? exact same problem here, 10 - 15 seconds lag spike at same time experienced by every person in discord/ts this hapens few times per hour for last 3 days mostly at evenings and sometimes random during the day Link to post Share on other sites
Emca 306 Posted February 26, 2017 Report Share Posted February 26, 2017 Let's start with synchronizing our terminology. Lag = you can rotate camera, you can click somewhere etc, but char reacts with some delay Freeze = you can't rotate camera, you can't do anything, the client window itself is stuck If it's lag and if you want to help me find what's causing it, run the ping command I've mentioned earlier and send me screenshot when it happens and don't forget to write what time was it. If it's freeze, then it's client problem - server sends some (normal) event and all your clients start loading something... I fear there's nothing to do with it Link to post Share on other sites
Gogita 55 Posted February 26, 2017 Report Share Posted February 26, 2017 people probably do not use the correct terms but from the whole sentence we can come to the conclusion that 20 people cant get client freeze at same time... its pure lag and not 1-2 seconds, its from the lag u click with ur mouse hysterically and wondering what the f*ck is going on.. ill try this ping command and ill keep u updated Link to post Share on other sites
Aleaiactaest 5 Posted February 26, 2017 Report Share Posted February 26, 2017 Lag = you can rotate camera, you can click somewhere etc, but char reacts with some delay Freeze = you can rotate camera, but you can't do anything. But you can still see others players run/teleport around you. Screen lag/freeze - you can't rotate camera, you can't do anything, the client window itself is stuck Link to post Share on other sites
Observer 0 Posted February 26, 2017 Report Share Posted February 26, 2017 DDos attack? Link to post Share on other sites
Oriphix 61 Posted February 27, 2017 Report Share Posted February 27, 2017 12 hours ago, Aleaiactaest said: Freeze = you can rotate camera, but you can't do anything. But you can still see others players run/teleport around you. Next time this happens can you try to use Scroll of Escape? I remember a server I played on had this issue but I was able to just SOE and it worked fine afterwards. Not saying that is the fix but it might help in troubleshoot what the issue is. 1 Link to post Share on other sites
Gogita 55 Posted March 11, 2017 Report Share Posted March 11, 2017 http://prntscr.com/eimbri Link to post Share on other sites
Aleaiactaest 5 Posted March 11, 2017 Report Share Posted March 11, 2017 what is unusual? Link to post Share on other sites
Gogita 55 Posted March 11, 2017 Report Share Posted March 11, 2017 dunno emca said post screenshot so i did, many people experienced lagspikes around 15 - 20 seconds with 1-2 sec delays meanwhile Link to post Share on other sites
Emca 306 Posted March 11, 2017 Report Share Posted March 11, 2017 Hi, which proxy (server) are you using? Did all the people you mentioned use the same proxy? Link to post Share on other sites
Gogita 55 Posted March 11, 2017 Report Share Posted March 11, 2017 Main or alt one of those 2, i cant say 100% sure but i think main got massive lagspikes and alt got disconects, we were CC of 18 some of us had lags and others just DC, In the end 8 total were left in CC Link to post Share on other sites
Emca 306 Posted March 11, 2017 Report Share Posted March 11, 2017 Is it ok now? Link to post Share on other sites
Gogita 55 Posted March 11, 2017 Report Share Posted March 11, 2017 (edited) Yes it was just for a moment, happens time to time, last days is very rare but lets see how it is going to be this weekend, high population around tw and sieges might affect things Edited March 11, 2017 by Gogita Link to post Share on other sites
Emca 306 Posted March 11, 2017 Report Share Posted March 11, 2017 Then it was some network failure somewhere on the way... Our current network traffic is around 2 MB/s in both directions (theoretical maximum is around 12 MB/s), server CPU is around 30 % and there's plenty of free memory so server can handle some 2500+ players without any problem. Problem is somewhere on the network... Link to post Share on other sites
Oriphix 61 Posted March 11, 2017 Report Share Posted March 11, 2017 I also experienced some Freezing yesterday. I had constant ping running there was no drop in packets. When I clicked somewhere or used a skill nothing was happening on the screen but after a few seconds it caught up. You have logging on the server I presume? Next time it happens I can provide exact times if that helps isolate the issue? Link to post Share on other sites
Emca 306 Posted March 12, 2017 Report Share Posted March 12, 2017 Exact times would be good but now I realize one thing, didn't you play through battleping? If so, then the ping goes different way than game traffic Link to post Share on other sites
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